15-Day Return Policy

Eligibility & General Conditions

Automotive Solution Plus PTY LTD (ABN 43 630 623 844) offers a 15-day return policy for eligible pre-owned vehicles under the following terms:

• Reimbursement: Customers receive 100 % of the purchase price, excluding non-refundable charges such as payment processing, registration, or inspection fees.
• Price Cap: Refunds are limited to 104 % of the current national wholesale market average for the vehicle at the time of purchase.
• Eligible Buyers: Applies only to retail and dealer buyers located within Australia purchasing vehicles from our verified stock.

Eligible Vehicles

To qualify for a return, the vehicle must meet all of the following criteria:

• Condition: Must be free of any new structural damage or major mechanical faults.
• Minimum Sale Value: Vehicles must have a sale price of $1,000 or higher.
• Eligible Inventory: Passenger cars, SUVs, utes, light commercial vehicles, and trucks that have passed our inspection process.
• Condition of Sale: Vehicles sold “As Is” still qualify for return if all policy requirements are met.

Return Terms & Conditions

Return Period & Usage Limits

The 15-day return period begins once the vehicle is delivered. The vehicle becomes ineligible for return if it exceeds:

• 200 kilometres of travel, or
• any modifications performed after delivery.

Return Process

Contact our sales team within 15 days of receiving your vehicle. Our staff will provide full instructions and confirm eligibility under the policy.

Shipping & Inspection

Return Shipping: Automotive Solution Plus PTY LTD arranges and covers return transport only through approved carriers.
Inspection: Returned vehicles must be in their original condition with no additional wear, damage, or alterations.
Restocking Fees: A fee may apply if damage or modifications are discovered during inspection.

Refund Process

Once the vehicle passes inspection, the refund will be processed to the original payment method, minus any applicable restocking charges.

Exclusions

This policy does not apply to brand-new or custom-ordered vehicles.

Governing Law

This return policy is governed by Australian Commonwealth Contract Law. For more details, please visit https://asplusauto.com/return-policy/.